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Privacy Policy

Introduction

This privacy policy informs you about how your personal information is collected and how that information is used by BCH Electric Limited (hereinafter referred to as “BCH”).

This privacy policy is applicable to person who visits www.bchindia.com  through any online resources website, mobile sites etc. and policy extends to person who visit the offices or channel partners of BCH.

BCH is committed to protect your privacy and your personal information.  BCH uses your personal information to serve you better in lawful manner and is fully committed to protect and respect the privacy of an individual.

By providing your personal information to BCH and using the website of BCH, you hereby consent to process your personal data for the purpose mentioned in below sections:

What Information is collected?

The types of personal information collected by BCH from you may include:

  • Your name, company, email address, phone number, address and shipping address
  • Customer type, job function, job title, purchasing authority, purchasing timeframe and others
  • product and service preferences, contact preferences, educational and employment background, and job interest data
  • IP address (see section on cookies)

How BCH Uses Your Information?

BCH gathers and uses information in a number of ways, including the following:

Browsing and Searching: BCH collects certain personal Information when you visit its site or click on the various links for products and services. BCH collects this information to improve your web user experience for your next visits, help run the sites more efficiently, to gather broad demographic information, to monitor the level of activity on the sites, and to evaluate the effectiveness of our advertising. (Read cookies section)

Contact information: If you contact BCH online or through sales offices/channels, BCH keeps a record of your correspondence or comments, including Personal Information, in a file. BCH may use this information to help BCH provide you better services in the event you contact BCH again and BCH may use this information to promote its products or information by online, telephonic or printed communications.

Purchase Order: BCH collects Personal Information when you purchase products and services. BCH collects this information to deliver your order, to obtain payment, and to communicate with you about the status of your order.

Customer care support: BCH may collect certain information when you request technical support for BCH products. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Online surveys and polling: BCH collects Personal Information from customers who volunteer to complete surveys or participate in polls. BCH may use this information to improve its products and services.

Promotional activities: BCH collects Personal Information from you when you enter a promotional program or activity. BCH may use this information to administer the program or activity, to send you promotional e-mails, notify winners, and make the winners’ list publicly available pursuant to applicable regulations and laws.

Newsletters and promotional e-mails: BCH collects Personal Information when you ask to receive newsletters, promotional e-mails, and other information. BCH may use this information to provide you the information you request. BCH may use your personal information for email marketing by using third party services.

Cookies

BCH uses “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help it improve your access to its site and identify repeat visitors to its site. For instance, when BCH uses a cookie to identify you, you would not have to type your name & city more than once, thereby saving time while you are on its website. Cookies can also enable BCH to track and target the interests of its users to enhance the experience on its website. Usage of a cookie is in no way linked to any personally identifiable information on Website of BCH.

Security

BCH takes precaution to protect your personal information. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computer server where BCH stores information are kept in a secure environment.

Please be aware website www.bchindia.com uses some external links, please read their privacy policy before entering any personal information.  BCH shall not be responsible for any breach of privacy policy by use of or accessing link websites.

Updates

Privacy policy may change from time and update policy will be posted on this page.

Your right to access

As data subjects you may inquire as to the nature of the Personal Data stored or processed about you by BCH.  You can reach to BCH as mentioned below

You can use contact us option from website or can write to marketing@bchindia.com

Opt out to receive promotional email, amending information

You can click on unsubscribe link to remove your email id from promotional email.  For any information update/ removal, you can write to marketing@bchindia.com